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Payroll management: A comprehensive guide for South African businesses
4 December 2024
Proper payroll management in South Africa is crucial for companies due to the country’s complex labour laws, tax regulations, and compliance requirements. Businesses must ensure accurate calculation of salaries, deductions, and taxes, while adhering to the Basic Conditions of Employment Act (BCEA), the Labour Relations Act (LRA), and the Employment Equity Act.
Additionally, employers must comply with the South African Revenue Service (SARS) tax codes and the mandatory contributions to the Unemployment Insurance Fund (UIF) and the skills development levy. Failure to comply can lead to legal penalties, fines, or reputational damage. Effective payroll management ensures financial accuracy, regulatory compliance, and employee satisfaction.
The South African business environment significantly influences payroll practices due to several factors, such as the stringent labour legislation, taxation and deductions, the country’s commitment to diversity and equity, the volatile economic environment and strong trade union presence with employees being unionised. These factors require businesses to implement robust payroll systems to stay compliant, manage costs, and retain talent, while navigating the country’s dynamic economic and regulatory landscape.
In this article, you will learn:
The legal framework governing payroll in South Africa, including key regulations and upcoming legislative changes.
The components of payroll, such as salary structure, mandatory deductions, and contributions.
The payroll process in South Africa, including pay schedules, payslip requirements, and reporting obligations.
The advantages of payroll outsourcing, how it ensures compliance, and tips for selecting the right provider.
The challenges and compliance risks businesses face when handling payroll in South Africa.
Why a deep understanding of South African payroll is essential and how partnering with local experts can make a difference.
Legal framework governing payroll management in South Africa
In South Africa, several key regulations govern payroll practices to ensure compliance with labour laws, tax requirements, and employee rights. The primary regulations include:
Basic Conditions of Employment Act (BCEA): This Act sets out the minimum conditions of employment, including working hours, overtime, leave entitlements, and pay for public holidays. It also governs issues like payslips, termination of employment, and severance pay.
Labour Relations Act (LRA): The LRA regulates the relationship between employers and employees, focusing on dispute resolution, fair treatment, and the prevention of unfair dismissal. It also addresses collective bargaining and union involvement in payroll-related matters.
Income Tax Act: This Act mandates the collection of income tax from employees through the Pay As You Earn (PAYE) system. Employers are required to deduct tax at source and submit these deductions to the South African Revenue Service (SARS) on behalf of employees.
Skills Development Levies Act: Employers must contribute to the Skills Development Levy (SDL), which is used to fund training and skills development programmes. The levy is calculated as a percentage of the employer’s total payroll.
Unemployment Insurance Act (UIA): The Act mandates both employers and employees to contribute to the Unemployment Insurance Fund (UIF). This fund provides financial support to employees who become unemployed or are unable to work due to illness, maternity leave, or adoption leave.
Employment Equity Act (EEA): This Act promotes fair treatment and non-discriminatory practices in the workplace, requiring employers to report on and implement measures for achieving pay equity, especially in terms of race, gender, and disability.
Compensation for Occupational Injuries and Diseases Act (COIDA): Employers must contribute to this fund to cover the costs of work-related injuries or diseases, providing compensation to employees who are injured or fall ill in the course of their work.
National Minimum Wage Act: This Act stipulates the minimum wage levels for workers in South Africa. Employers are required to pay employees at least the legally set minimum wage, which is updated regularly by the government.
Given that the legislation is subject to many changes, in 2025 employers should focus on the following key action points:
Monitor minimum wage increases: Be prepared for potential increases in the National Minimum Wage and ensure that all employees are paid in line with these adjustments.
Review payroll for tax and compliance changes: Regularly update payroll systems to accommodate changes in income tax rates, UIF contributions, and other statutory deductions.
Ensure employment equity compliance: Keep track of any updates to reporting obligations under the Employment Equity Act, especially concerning gender and racial pay equity.
Stay updated on fringe benefits: Regularly review the tax treatment of employee benefits and allowances, particularly those linked to remote working.
Strengthen reporting practices: Adopt efficient, accurate reporting systems that comply with new tax laws and ensure real-time reporting when required by SARS.
To stay ahead of potential changes, businesses should regularly consult with payroll specialists such as Accace Adept to ensure they are prepared for any new regulations that may emerge in 2025.
Payroll components: Salary structure and deductions
Below, you can find a breakdown of how gross salary is typically calculated, along with the main components:
Basic salary:
Basic salary is the fixed amount paid to an employee for their standard working hours. This is the core component of the gross salary and is often quoted in annual or monthly terms (e.g., R25,000 per month).
The basic salary is generally agreed upon in the employment contract and forms the foundation for calculating many other components.
Overtime pay:
If employees work beyond their regular hours, they are often entitled to overtime pay, which is generally calculated at a higher rate (usually 1.5 times or double the normal hourly rate, depending on the terms of employment or applicable industry agreements).
Overtime is calculated based on the employee’s basic salary or hourly rate and the number of overtime hours worked.
Allowances:
Travel allowance: For employees who use their personal vehicles for work purposes, employers may provide a travel or transport allowance.
Cellphone or communication allowance: Some employers offer a stipend for mobile phone expenses if the employee is required to use a phone for business purposes.
Housing allowance: A housing or accommodation allowance may be provided, typically to employees working in specific locations or on assignment.
Meal allowance: An employer may provide a meal allowance, especially for employees working shifts or away from home.
Bonuses:
Annual bonus: Many companies in South Africa offer annual or performance-based bonuses, often tied to business performance or individual performance.
13th cheque: In some companies, employees receive a 13th cheque or additional month’s salary as a bonus, typically paid at the end of the year.
Other performance bonuses: Some businesses provide quarterly or monthly performance bonuses based on achieving specific targets or KPIs (key performance indicators).
Commissions:
Sales commission: Employees in sales roles may receive commissions as part of their gross salary, which is based on sales performance or other agreed-upon metrics.
Commissions are usually calculated as a percentage of sales revenue generated by the employee.
Employer contributions to retirement or pension funds:
Some companies include employer contributions to a pension or provident fund as part of the employee’s gross salary package. This is typically a percentage of the employee’s salary, and while it may be deducted from the employee’s salary for tax purposes, the employer contribution is part of the total gross salary package.
Other benefits and payments:
Allowances for education or study: Some employers offer allowances for further education, which can be part of the employee’s compensation package.
Severance pay: In certain circumstances, severance pay may be included in the gross salary, such as when an employee is dismissed or retrenched. Severance pay typically follows the guidelines set by the Labour Relations Act.
Fringe benefits:
Company car: The value of a company car provided to an employee is typically treated as a fringe benefit and added to the employee’s gross salary, according to SARS’s method of calculating the taxable benefit.
Housing benefits: Similar to the company car, housing provided by the employer (e.g., rent-free accommodation) is often considered a taxable benefit and forms part of the gross salary.
In South Africa, companies are required to make several mandatory deductions and contributions from employees’ salaries, primarily for social security, tax, and employee benefits. These deductions are in line with various laws and regulations that govern the country’s payroll system. Below are the main mandatory deductions and contributions that companies need to make:
Pay-As-You-Earn (PAYE) tax:
PAYE is a tax that employers must deduct from employees’ salaries on behalf of the South African Revenue Service (SARS).
The amount deducted is based on the employee’s income and is calculated according to progressive tax brackets.
Employers’ responsibility: Employers are responsible for ensuring the correct amount of PAYE is deducted and remitted to SARS each month.
Tax bands: The tax rates are progressive, with higher rates applied to higher earnings. Employers need to regularly check for any changes in the income tax tables issued annually by SARS.
Unemployment Insurance Fund (UIF) contributions:
UIF is a social security fund designed to provide financial assistance to employees who become unemployed, are on maternity or adoption leave, or who are unable to work due to illness.
Contribution rate: Both the employee and employer contribute 1% each of the employee’s gross salary to the UIF. Therefore, the total contribution is 2% of the employee’s salary, up to a monthly maximum salary threshold.
UIF salary cap: As of the latest update, the UIF contribution is capped at R17,712 per month (for 2024). This means that if an employee’s salary exceeds this amount, the contributions are calculated based on R17,712.
Skills Development Levy (SDL)
SDL is a levy that businesses are required to pay to fund training and skills development initiatives in South Africa.
Employer contribution: Employers must contribute 1% of their total payroll to the Skills Development Levy, but this is not deducted from employees’ salaries. This is a cost to the employer.
The SDL is paid to the South African Revenue Service (SARS) along with PAYE.
Retirement fund contributions
Pension/provident fund: Employers and employees may contribute to a pension fund or provident fund to ensure employees have retirement savings. Contributions are often set at a percentage of the employee’s gross salary.
Employer contribution: The employer typically contributes between 5% to 10% of the employee’s gross salary to the pension or provident fund, though the exact percentage depends on the company’s policy or the specific retirement plan.
Employee contribution: Employees may also be required to contribute a percentage of their salary, often matching the employer’s contribution. The exact contribution rate varies depending on the retirement fund agreement.
Tax treatment: Contributions to these funds are tax-deductible, reducing the employee’s taxable income.
Medical aid contributions
Medical aid: While not a legal requirement, many employers offer medical aid as a benefit. Medical aid contributions are typically a percentage of the employee’s salary or a fixed amount, and both the employee and employer often share the cost.
Employer contribution: In some cases, the employer may contribute a portion of the medical aid premium, which could be part of the employee’s overall salary package.
Employee contribution: Employees may be required to contribute a portion of their medical aid premiums, which may be deducted directly from their salary.
Tax incentives: Contributions to medical aid are tax-deductible, and employees can claim medical tax credits from SARS based on the contributions made to their medical aid.
Workplace injury and disease fund (COIDA)
Employers are required to pay into the Compensation for Occupational Injuries and Diseases Act (COIDA) fund, which provides compensation to employees who are injured or become ill due to their work.
Employer responsibility: The contribution to COIDA is paid solely by the employer, and it is based on the industry classification and the size of the employer’s payroll. The rates vary by industry and are typically a percentage of total wages, which can range from 0.05% to 2% of the total payroll.
Employee impact: While employees don’t directly contribute to COIDA, the benefit provides financial assistance if they suffer from a work-related injury or disease.
Other statutory deductions (where applicable):
Union dues: If the employee is a member of a trade union, union dues may be deducted from their salary. These deductions are voluntary and based on the union’s rules.
Garnishees and attachments: If an employee has a court order for debt repayment, garnishees or attachments may be made from their salary. These are legally mandated deductions that must be implemented by the employer.
Maintenance deductions: Employers may also be required to deduct maintenance payments (for child support or spousal support) directly from an employee’s salary if mandated by a court order.
Below, you can find a simple overview of the key mandatory deductions and contributions:
Deduction/contribution
Employee’s responsibility
Employer’s responsibilityÂ
PAYE Tax
Yes
Yes
UIF (Unemployment insurance fund)
1% of gross salary
1% of gross salary
Skills Development Levy (SDL)
No
1% of total payroll
Retirement fund contributions
Varies (depending on policy)
Varies (typically 5-10%)
Medical aid contributions
Yes (if applicable)
Yes (if applicable)
COIDA (compensation fund)
No
Yes (based on industry)Â
Union dues
Yes (if applicable)
No
Court-ordered garnishees/payments
Yes (if applicable)
Yes (if applicable)
Payroll process in South Africa
Pay schedules
The typical pay schedules in South Africa are the following:
Aspect
Legal obligation
Pay frequency for salaried employees
At least once per month
Pay frequency for waged employees (e.g., hourly workers)
At least weekly or fortnightly (no longer than every 2 weeks)
Payment timing
Paid on the agreed payday, but no later than 7 days after the end of the pay period
Termination payments
Any outstanding wages or entitlements must be paid by the next regular payday after employment ends
The typical pay schedule for South African employees can be monthly, biweekly, or weekly, with monthly being the most common. The Basic Conditions of Employment Act sets clear rules regarding payment frequency: employers must pay salaried employees at least monthly and waged employees no later than every second week. Employers are also obligated to pay on time and ensure that any payments owed to employees at the end of employment are settled promptly. Compliance with these rules is crucial to avoid legal penalties and ensure fair treatment of employees.
Payslips must include several mandatory details to ensure compliance with the Basic Conditions of Employment Act (BCEA). These include the employer’s name and registration number, the employee’s name, employee number, and tax reference number, the pay period and pay date, and a breakdown of earnings (e.g., basic salary, overtime, bonuses, commissions, and allowances). Additionally, deductions must be clearly listed, such as PAYE tax, UIF contributions, retirement fund contributions, and other relevant deductions like medical aid or union dues. The payslip must also show the net salary (take-home pay), employer contributions (e.g., employer’s UIF and retirement fund contributions), and any leave balances (e.g., annual, sick, or family responsibility leave). Employers must provide payslips to employees for every pay period, either in physical or electronic form, and ensure accuracy for both transparency and tax compliance.
Filing and reporting obligations for payroll management
The key filing and reporting obligations companies have for payroll management in South Africa are the following:
Monthly PAYE filing: Employers must submit the EMP201 form by the 7th of each month to report PAYE, UIF, and SDL deductions.
Annual PAYE reconciliation: Employers must submit the EMP501 annual reconciliation to SARS by 31 May, reconciling all monthly PAYE, UIF, and SDL submissions.
Tax certificates (IRP5/IT3(a)): Employers must issue IRP5 certificates to employees by 31 May and submit them electronically to SARS as part of the EMP501 reconciliation.
UIF contributions: Employers must report and pay UIF contributions monthly via the EMP201 form, due by the 7th of each month.
SDL reporting: Employers must report Skills Development Levy (SDL) payments monthly via the EMP201 form, due by the 7th of each month.
Leave records reporting: Employers must maintain and report leave balances and usage accurately on payslips and keep records for audits.
COIDA reporting: Employers must file annual COIDA returns and report workplace injuries to the Department of Employment and Labour.
Employment equity reporting: Employers with 50+ employees must submit the EEA2 and EEA4 forms by 15 January each year to the Department of Employment and Labour.
B-BBEE reporting: Employers may need to report payroll data as part of the B-BBEE verification process for compliance with transformation targets.
Tax returns: Employers must file their company income tax return (ITR14) annually, including payroll-related expenses.
Data protection in payroll reporting
Employers in South Africa must pay close attention to the following areas:
POPIA Compliance: Employers must comply with the Protection of Personal Information Act (POPIA) to protect employees’ personal and payroll data.
Minimal disclosure: Payroll information should only be shared with individuals who have a legitimate need to know.
Secure storage: Payroll data must be securely stored, either physically or electronically, with proper encryption and access controls.
Encrypted communication: Payroll data should be transmitted securely using encrypted methods to prevent unauthorized access.
Restricted access: Only authorized personnel should have access to payroll systems, with strict access controls in place.
Employee consent: Employers must obtain explicit consent from employees regarding the collection and use of their payroll data.
Retention and deletion: Payroll records must be retained for at least five years, with secure disposal after the retention period ends.
Regulatory compliance: Employers must ensure payroll data is available for audits by SARS or other authorities, respecting employee confidentiality.
Employee rights: Employees have the right to access their payroll data upon request in a secure manner.
Third-party providers: When outsourcing payroll, employers must ensure third-party providers comply with POPIA and protect employee data.
Payroll outsourcing in South Africa
Outsourcing payroll management in South Africa provides businesses with a strategic approach to streamline operations, reduce expenses, and maintain compliance with intricate local regulations.
Benefits of payroll outsourcing in South Africa
Outsourcing payroll management in South Africa offers several key benefits for companies. The most important aspect is compliance with legislation. Payroll outsourcing providers stay updated on South African tax laws, labour regulations, and changes like the Basic Conditions of Employment Act (BCEA) and POPIA, helping companies ensure compliance and avoid penalties.
On top of that, outsourcing payroll management allows companies to free up internal resources and time, allowing HR and finance teams to focus on core business activities instead of managing complex payroll tasks.
Accuracy and reduced risk of errors is another factor, since professional payroll providers use specialised software and experienced staff, which lowers the risk of mistakes in tax calculations, deductions, and compliance reporting, which could lead to costly fines.
Outsourcing can be also more cost-effective than maintaining an in-house payroll department, especially for smaller companies, by eliminating the need for dedicated payroll staff, software, and training. This is directly connected to expertise too: payroll providers bring specialised knowledge and experience, ensuring that companies can navigate the complexities of employee benefits, tax filing, UIF contributions, and other payroll-related areas more effectively. Trainings are ensured by the outsourcing company and therefore, it is no longer a burden your company has to bear.
Professional payroll management companies usually also provide access to advanced and secure payroll systems, ensuring companies benefit from the latest technology and innovations without the need for large upfront investments. With increased importance of data security, these systems have robust security measures implemented to protect sensitive payroll data, reducing the risk of data breaches and ensuring compliance with POPIA (Protection of Personal Information Act).
Another important aspect is the scalability. Outsourcing payroll services allows companies to scale more easily as they grow, accommodating changes in employee numbers, benefits, or salary structures without the need for additional internal resources. At the same time, the outsourcing relieves the administrative burden associated with managing payroll, including managing leave records, generating payslips, and handling year-end reconciliations.
Last but not least, with accurate and timely processing of salaries, bonuses, and deductions, employees benefit from a smooth and reliable payroll process, improving their satisfaction and trust in the employer.
Ensuring compliance for foreign companies
For international businesses, navigating South African payroll regulations can be both time-consuming and complex. South African payroll outsourcing providers serve as both processors and advisors, proactively informing clients of their legal obligations and ensuring full compliance. This approach not only saves companies time but also minimizes the risk of errors or penalties.
Payroll providers, such as Accace Adept, can manage UIF and SDL contributions, SARS and labour authority reporting and employee benefits administration for foreign companies. They also ensure data security and POPIA compliance, support during audits, and adherence to local labour laws, significantly reducing the risk of penalties for foreign companies.
How to choose a payroll provider in South Africa
When selecting a payroll provider in South Africa, businesses should consider the following factors:
Ensure the provider has a strong understanding of South African payroll laws, including tax regulations (PAYE), UIF, SDL, BCEA, and POPIA to ensure full compliance with local regulations.
Choose a provider with proven experience in managing payroll for businesses of similar size and industry, and a solid reputation for reliability and accuracy in delivering payroll services.
The provider should use secure, up-to-date payroll software that ensures data protection, encrypted communication, and compliance with POPIA. They should also offer easy access to payroll reports and data through secure online portals.
Ensure the provider can accommodate business growth, handling changes in employee numbers, benefits, or pay structures, and offering flexibility as the business expands or enters new regions.
Compare pricing structures to ensure the payroll services are cost-effective for the business. Be aware of any hidden fees or additional costs for services like tax filing or custom reporting.
A good payroll provider should offer reliable and accessible support, including assistance with queries, corrections, or guidance on payroll-related issues, ideally with local knowledge of South African labour laws.
Check that the provider can tailor payroll reports to meet specific business needs and offer customised payslips, tax filings, and compliance reports in line with company requirements.
Look for a provider with a track record of accurate payroll processing, as errors can lead to fines and employee dissatisfaction. The provider should also have processes in place for quickly addressing any mistakes.
Ensure the provider’s payroll system integrates smoothly with your company’s existing accounting, HR, and time management systems to streamline processes and improve efficiency.
The provider should be able to manage employee benefits such as medical aid, retirement fund contributions, and leave tracking, ensuring they comply with South African labour laws.
Choose a provider with expertise in your specific industry, especially if there are unique payroll considerations or sector-specific legislation, to ensure they understand your business needs.
The provider should be able to supply detailed records, reports, and documentation to support audits or inspections by regulatory authorities like SARS or the Department of Employment and Labour.
Seek client references or read reviews to get an understanding of the provider’s reliability, service quality, and customer satisfaction levels.
Accace Adept is a trusted payroll provider in South Africa that ticks all the above essential boxes for businesses looking for reliable and compliant payroll services. With deep expertise in South African labour laws, tax regulations, and POPIA compliance, Accace Adept ensures businesses remain fully compliant with local regulations. Their cutting-edge, secure payroll software guarantees accurate, timely processing and integrates seamlessly with existing HR and accounting systems. Accace Adept offers scalable solutions, tailored reporting, and customisable services to meet the unique needs of each business, all while providing excellent customer support and audit-ready documentation. With a proven track record and a client-focused approach, Accace Adept delivers professional, cost-effective, and error-free payroll services that businesses can trust.
Challenges and compliance risks
Foreign companies handling payroll in South Africa face several challenges, including navigating complex local tax and labour laws (e.g., PAYE, UIF, SDL, and BCEA), ensuring compliance with POPIA data protection regulations, and managing employee benefits like retirement contributions and medical aid. Integration with local payroll systems can also be difficult, especially for companies using incompatible software. Understanding South African payroll practices, adhering to strict reporting deadlines (e.g., EMP201, EMP501), and managing multi-currency payments add to the complexity. To avoid compliance issues, it’s essential for foreign companies to familiarise themselves with these regulations or consider outsourcing payroll to ensure accuracy and efficiency.
The most frequent compliance risks associated with payroll errors or delays in South Africa include:
Penalties and fines: Incorrect or late PAYE, UIF, and SDL submissions to SARS can result in significant penalties and interest.
Non-compliance with labour laws: Errors in leave calculations, overtime, or employee benefits may violate the Basic Conditions of Employment Act (BCEA).
Data protection breaches: Failure to comply with POPIA when handling personal employee data can lead to legal consequences.
Incorrect tax reporting: Mistakes in issuing IRP5 certificates or annual tax reconciliations (EMP501) can trigger audits and penalties.
Employee disputes: Payroll inaccuracies, such as incorrect salary payments or missed deductions, can lead to disputes or employee dissatisfaction.
Timely, accurate payroll processing and adherence to local regulations are essential to mitigate these risks.
Penalties for non-compliance with payroll regulations in South Africa can be significant:
SARS penalties: Late or incorrect PAYE, UIF, and SDL submissions can result in penalties of up to 10% of the outstanding amount, plus interest on overdue payments.
Labour law violations: Non-compliance with the Basic Conditions of Employment Act (BCEA), such as incorrect overtime or leave management, can lead to fines or legal action.
POPIA breaches: Failure to protect employee data in line with POPIA can lead to fines of up to R10 million or imprisonment for responsible individuals.
Audit and investigation costs: Non-compliance often leads to audits by SARS or the Department of Employment and Labour, incurring additional costs and reputational damage.
Mastering payroll: Why it matters for your business
A strong understanding of South African payroll laws is crucial for companies to ensure compliance with tax, labour, and data protection regulations, avoiding costly penalties and legal issues. It helps prevent errors in tax withholding (PAYE), UIF and SDL contributions, and employee benefits, which could lead to financial penalties, employee disputes, and reputational damage. Moreover, understanding the Basic Conditions of Employment Act (BCEA), POPIA, and other regulations ensures businesses protect employee rights, maintain accurate records, and meet reporting deadlines, ultimately supporting smooth operations and employee satisfaction.
A local payroll expert or service provider can significantly ease the burden for companies navigating South African payroll requirements by offering in-depth knowledge of local tax laws, labour regulations, and compliance standards.
Outsourcing payroll to a trusted provider like Accace Adept makes a tangible difference. We offer specialized knowledge of South African payroll processes, ensuring that your business complies with all local laws while also streamlining payroll operations. Our payroll team handles everything from accurate tax deductions and timely filings to generating IRP5 certificates and annual reconciliations, which allows businesses to focus on core operations without the administrative burden.
Moreover, our secure, up-to-date payroll systems safeguard sensitive employee data and ensure compliance with POPIA. Our tailored payroll solutions are scalable to meet the needs of businesses of all sizes and industries, providing peace of mind that payroll is being managed correctly and efficiently. With Accace Adept, companies can avoid potential legal and financial risks, improve payroll accuracy, and enhance employee satisfaction – all while reducing the internal resources needed to manage payroll in-house.
We are a joint venture between Accace and Adept Advisory, established to pursue a long-term strategy of providing innovative Business Process Outsourcing (BPO) and advisory services to clients in the United Kingdom and South Africa. We joined forces to augment each other’s valuable insight, knowhow and practices, whilst combining our experience in complementary fields of expertise.
About Accace Circle
Accace Adept operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 50 jurisdictions with nearly 2,500 professionals, we support more than 15,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 200,000 pay slips globally.