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At Accace Adept, our uniqueness stems from our collaborative approach, diverse expertise, and unwavering commitment to our clients’ success. As a joint venture between Accace and Adept Advisory, we bring together the strengths and insights of two established organisations. This partnership allows us to offer innovative and comprehensive Business Process Outsourcing (BPO) and advisory services tailored to a wide array of industries.
Our standout feature is our ability to provide affordable and customised solutions. We recognise that every business has its own set of challenges and goals, so we take the time to understand your specific needs. Our services encompass financial operations, tax compliance, HR administration, and go-to-market strategies, ensuring you have all the holistic business support you need under one roof.
We pride ourselves on our local expertise combined with global reach. Operating within South Africa and as part of an international network, Accace Circle offers localised insights while providing access to next-gen business services. This means you receive the best of both worlds—intimate knowledge of the local market and the expertise to explore worldwide opportunities.
Moreover, we are deeply committed to sustainability and corporate responsibility. We believe in supporting businesses that strive for growth while making a positive impact on society and the environment. Our commitment to sustainability advisory informs our partnerships and solutions, creating a ripple effect of positive change in the business landscape.
Our team is comprised of experienced professionals passionate about what they do. We are dedicated partners who genuinely care about your success, providing impact-focused consulting and innovative strategies tailored for startups. Our commitment to digital transformation services ensures we meet the evolving needs of our clients and help them navigate the complexities of today’s business environment.
At Accace Adept, we are proud of the unique position we hold in the market. We are here not just to support your business but to empower you to achieve new heights and goals, making your journey with us one of collaboration and growth.
Accace Adept is the joint venture of Accace and Adept Advisory, established to pursue a long-term strategy of providing innovative Business Process Outsourcing (BPO) and advisory services to clients in the United Kingdom and South Africa. We joined forces to augment each other’s valuable insight, knowhow and practices, whilst combining our experience in complementary fields of expertise.
Accace is a proactive consultancy and outsourcing partner who bridges the gap between needs and solutions. Accace operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 60 jurisdictions with more than 7,000 professionals, we support over 80,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 800,000 pay slips globally.
Adept Advisory was established in 2007 in South Africa, where it has built a reputation for servicing the EMEA market with Risk Advisory; Finance & Operations and Digital solutions. The company leverages centers-of-expertise to deliver specialized skills that focus on current industry issues. Currently, Adept provides services to a wide range of the Top 100 JSE Listed Firms and numerous other mid and large size organizations.
We are a Level-1 B-BBEE Contributor (135%). Adept Advisory (Pty) Ltd is committed to the process of black economic empowerment and is fully supportive of Government’s transformation objectives and initiatives. Adept Advisory’s BEE status has been verified by a SANAS approved BBBEE Verification Agency.
Ditikeni Advisory Holdings has a 25% shareholding in Adept Advisory. Ditikeni is truly broad-based in its black economic empowerment objectives. The group is owned by 22 non-profit organisations serving black communities at grassroots level. The work they do through the non-profit beneficiary organisations directly and indirectly impacts the lives of over 2 million of our country’s poorest and most marginalised citizens.
MICHELLE MARTIN
Managing Director | Accace Adept
Michelle is a Chartered Accountant CA(SA) with rich of experience in Accounting, Auditing, Tax and Financial Management. She has a background of financial management in the BPO and property industries, as well as experience in the consumer markets and technologies sectors.
FARIDA ALIDI
Accounting and Compliance Manager | Accace Adept
Farida oversees client accounting and compliance for our clients and the practice. Farida is an AGA (SA) and has over a decade of experience in BPO environments as well as practical experience in Accounting, Auditing, Tax and Financial Management.
VICTORIA RAMSAY
Payroll and Practice Manager | Accace Adept
Victoria heads up our payroll function, bringing over 16 years of hands-on experience in payroll management. She has a deep understanding of complex payroll legislation, compliance, and process optimisation. Victoria’s expertise ensures that our clients receive accurate, efficient, and fully compliant payroll services. Her leadership and attention to detail make her a trusted advisor in all areas of payroll delivery.
MIHEALA PAŠEK-VIRLAN
Partner | CEO Accace
JUSTIN VAN LIENDEN
Managing Director | Adept Advisory
About Accace Adept South Africa
We are a joint venture between Accace and Adept Advisory, established to pursue a long-term strategy of providing innovative Business Process Outsourcing (BPO) and advisory services to clients in the United Kingdom and South Africa. We joined forces to augment each other’s valuable insight, knowhow and practices, whilst combining our experience in complementary fields of expertise.
About Accace Circle
Accace Adept operates internationally as Accace Circle, a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 60 jurisdictions with more than 7,000 professionals, we support over 80,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 800,000 pay slips globally.
